which of the following is true?Special … | [컨벤션기획사 2급 필기] 07년 1회차 기출문제 상세 페이지
which of the following is true?
Special guest room rates are usually in effect during a convention or conference.
These prices are lower than the published "rack rates" of the hotel.
This is a type of quantity purchasing that is routine throughout the hospitality industry.
Problems, however, will arise unless it is determined ahead of time exactly how long the convention rates remain in effect.
Because many attendees arrive before the official convention dates and stay after the close of the convention, questions will arise concerning room rates.
Unless a policy is agreed upon and communicated to the attendees, guests who find at check-out that they were charged the convention rate of $79 for three days, and for two additional days they were charged $120, will likely argue the issue at the check-out desk.
They will delay the check-out process for others and have a legitimate reason for expressing displeasure to everyone within earshot, as well as to the meeting planner and property staff.
The duration of the convention rate is thus a negotiable item, but it must be discussed and agreed upon, preferably at the time of the site inspection.
In the hospitality industry, purchases in large quantities are usually given discounts.
Hotels in general are reluctant to notify their quests of any rate changes.
Convention rates are usually higher than regular rates.
Many convention attendees delay the check-out process for other people.
지문은 컨벤션 특별 객실요금을 대량 구매(quantity purchasing)에 따른 할인으로 설명하므로, 환대산업에서 대량 구매에는 대개 할인이 주어진다는 진술이 글과 일치한다.
근거는 "These prices are lower than the published rack rates of the hotel. This is a type of quantity purchasing that is routine throughout the hospitality industry."로, 컨벤션 요금은 공표요금(rack rate)보다 낮은 단체 구매 가격이라는 뜻이다.
- 호텔이 요금 변동 고지를 꺼린다는 진술은 근거가 없다. 지문은 오히려 요금 적용 기간을 사전에 합의해 참가자에게 알려야 한다고 요구한다.
- 컨벤션 요금이 일반 요금보다 비싸다는 진술은 rack rate보다 낮다는 서술과 정반대다.
- 체크아웃 지연은 사전 합의가 없어 3일은 $79, 추가 2일은 $120로 청구되는 요금 시비가 생겼을 때 벌어지는 결과이지, 참가자 다수의 일반적 행태가 아니다.
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